Defining and characterizing the operational context for human systems integration

hAIku: Contexts converge, In systems, human, machine, Its essence, crystal clear.

Human-System Integration
Design
Methodology
Context
Authors

Alexandre Disdier

Dimitri Masson

Marija Jankovic

Guy-André Boy

Published

January 1, 2024

Doi
Abstract

Many efforts from multiple academic and industrial disciplines have studied the notion of context. The systems engineering and human systems integration fields, however, lack a generalized definition and characterization of context, in particular the operational context of complex sociotechnical systems. This paper reviews context definitions and builds a generalized definition of the operational context of complex sociotechnical systems. The objective is then to identify and extract context properties which are often implicit in the literature and do not necessarily appear in the definitions. However, eliciting them is helpful for understanding what context is made of, how it relates to complex sociotechnical systems comprising human and non-human agents, and how an early understanding of the operational context can prove valuable to designing efficient and robust systems. Our analysis is followed by an example of how our definition and derived properties apply to the case study of the design of a remote and virtual air traffic control center.

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References

Disdier, A., Masson, D., Jankovic, M., & Boy, G.-A. (2024). Defining and characterizing the operational context for human systems integration. Systems Engineering. https://doi.org/10.1002/sys.21775

Citation

BibTeX citation:
@article{disdier2024_DefiningCharacterizing,
  author = {Disdier, Alexandre and Masson, Dimitri and Jankovic, Marija
    and Boy, Guy-André},
  title = {Defining and Characterizing the Operational Context for Human
    Systems Integration},
  journal = {Systems Engineering},
  date = {2024-01-01},
  url = {https://dhmmasson.github.io/publications/disdier2024_DefiningCharacterizing.html},
  doi = {10.1002/sys.21775},
  issn = {1520-6858},
  langid = {en}
}
For attribution, please cite this work as:
Disdier, A., Masson, D., Jankovic, M., & Boy, G.-A. (2024). Defining and characterizing the operational context for human systems integration . Systems Engineering . https://doi.org/10.1002/sys.21775